Who these rights apply to: Nullify Group is a California-based company. Your rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) apply if you are a California resident. EU/EEA visitors are covered under GDPR where applicable (see sections marked with comments in the source code).
Right to Know
You have the right to request that Nullify Group disclose what personal information we collect, why we collect it, and with whom it is shared.
Categories of data we collect:
- Identity & contact information — Name, email address, phone number, and mailing address. Collected during onboarding and subscription management.
- Payment information — Billing name and Stripe transaction records. Processed by Stripe; Nullify Group does not store raw card data.
- Broker-finding data — Information about data broker sites where your profile appears, including listing URLs, screenshots, and removal status. This data is used exclusively to perform the privacy removal services you have requested.
- Communication preferences — Contact preferences and correspondence history.
Business purpose: We collect this data solely to deliver, manage, and bill for privacy removal services. We do not use it for advertising, profiling, or any other commercial purpose.
Third-party sharing: Nullify Group does not sell or share your personal information with third parties for monetary or valuable consideration. Stripe processes your payment data under its own privacy policy. We may share information with law enforcement if legally required.
Right to Delete
You may request that Nullify Group delete personal information we hold about you, subject to certain legal exceptions.
How to submit a deletion request:
- Email: Send your request to support@nullifygroup.com with "Deletion Request" in the subject line. Include the email address associated with your account.
- Response time: We will confirm receipt within 3 business days and complete the deletion within 45 days, unless an extension is required.
What will be deleted: Your name, contact details, broker-finding data, communication history, and any associated screenshots stored in our system.
What we are legally required to retain: Financial transaction records for the period required by applicable tax and accounting regulations. These records are retained under legitimate business and legal obligations and are not used for any other purpose.
Data broker deletions: Removal of your information from third-party data broker sites must be requested directly with each broker. Nullify Group can assist you with this process, but the broker's own obligations and timelines govern their response.
Right to Correct
You have the right to request correction of inaccurate personal information held by Nullify Group.
If any personal information we hold — such as your name, contact details, or broker listing records — is inaccurate, email support@nullifygroup.com with the correction and we will update our records within 30 days.
Note: Corrections to broker listing data (information that appears on third-party sites) must be addressed directly with the broker — we can help you contact them, but the broker controls that data.
Right to Opt-Out of Sale or Sharing of Personal Information
Nullify Group does not sell and does not share your personal information with third parties for monetary or valuable consideration. We do not participate in cross-context behavioral advertising.
Because we do not sell or share personal information, there is no opt-out mechanism required under CCPA. If you have concerns about how your data is used within our service, contact us at support@nullifygroup.com.
Right to Data Portability
You have the right to receive a copy of your personal information from Nullify Group in a portable, machine-readable format.
To request a data export, email support@nullifygroup.com with "Data Export Request" in the subject line. We will provide a JSON or CSV export of your account data — including identity information, broker-finding records, and communication history — within 30 days.
Right to Limit Use of Sensitive Personal Information
Under CPRA, California residents may request a business to limit its use of "sensitive personal information" — including precise geolocation, health data, biometric data, and certain other categories.
Nullify Group does not collect precise geolocation, health-related data, biometric identifiers, or contents of communications. We collect only the information reasonably required to deliver privacy removal services (name, email, broker listing URLs, and removal status).
If you have questions about what data we hold, contact us at support@nullifygroup.com.
Non-Discrimination
Nullify Group will not discriminate against you for exercising any of your privacy rights. If you submit a deletion request, access request, or opt-out request, you will continue to receive the same level of service and quality of privacy protection.
We do not offer service tiers or pricing differences based on the exercise of privacy rights.
Contact for Privacy Inquiries
For all privacy-related requests, questions, or concerns, contact our privacy team directly:
Email: support@nullifygroup.com
We aim to respond to all privacy inquiries within 30 days. For urgent matters — such as a data breach or imminent safety concern — please indicate this in your subject line and we will prioritize accordingly.
If you are not satisfied with our response, you may contact the California Attorney General's office at oag.ca.gov/privacy.
Questions about your data or rights?
support@nullifygroup.com